Frequently Asked Questions
Answers to the questions we hear most often about SoftWave therapy, regenerative care, and getting started at Revive Health. Have a question that is not covered here? Reach out to our team and we will be glad to help.
What is SoftWave therapy?
SoftWave therapy is a non-invasive regenerative treatment that uses patented electrohydraulic shockwaves to stimulate your body’s natural healing response. It helps increase blood flow, reduce inflammation, and support tissue repair without surgery, injections, or medication.
What conditions can SoftWave therapy help with?
SoftWave is commonly used for chronic and acute musculoskeletal pain, including back, neck, knee, shoulder, and hip pain, as well as plantar fasciitis, tendonitis, and sports injuries. Many patients choose it as a non-surgical option when other treatments have not provided lasting relief.
Does SoftWave therapy hurt?
Most patients find SoftWave comfortable and describe it as a light tapping sensation. No anesthesia is needed, and there is no downtime afterward, so you can return to your normal activities the same day.
How many treatments will I need?
Every plan is personalized to your condition and goals. Many patients notice improvement within the first few sessions, and a typical course takes place over several weeks. Dr. DelMedico will recommend a plan tailored to you at your consultation.
Is SoftWave therapy safe and FDA cleared?
Yes. SoftWave uses FDA-cleared technology, and your treatment is provided by Dr. Tim DelMedico, DC, an ISMST certified provider who has performed over 15,000 SoftWave treatments.
What other therapies does Revive Health offer?
Along with SoftWave therapy, Revive Health offers red light therapy, peptide therapy, GLP-1 weight loss programs, and IV nutrition therapy, giving you a comprehensive, non-surgical approach to healing, recovery, and wellness.
Where are your offices located?
Revive Health has two Central New York locations: 2709 Genesee Street in Utica, and 5000 Brittonfield Parkway inside Crouse Medical Center in East Syracuse.
Is treatment covered by insurance?
Regenerative therapies like SoftWave are generally not covered by insurance. To keep care accessible, Revive Health offers flexible payment plans, and our team is happy to review the options with you.
How do I get started?
The best first step is a consultation. Dr. DelMedico will evaluate your condition and build a personalized treatment plan. You can book online or call our Utica office at (315) 725-8427 or our Syracuse office at (315) 941-8932.




